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Service delivery pillar

Our vision is to work with various governmental, health, university, and international partners to investigate ways to improve care delivery, especially for vulnerable patient groups who present to the emergency department.

In 2018, we had many achievements, including being co-author in 8 peer-reviewed publications. Our investigators were also lead or named investigators on research grants totalling more than A$180,000.

More specifically, since 2014, we have received grants from various funding sources including:

  • the National Health and Medical Research Council
  • Department of Social Services
  • the Emergency Medicine Foundation
  • Gold Coast Hospital Foundation
  • Griffith University
  • Healthcare Improvement Unit (Clinical Excellence Queensland).

Several Griffith University students have also engaged in research within our pillar.

Our aims

Our pillar aims to:

  • undertake emergency care research important to clinicians, health service managers and policy makers
  • build research capacity by providing opportunities for clinicians, students and academics to be involved in emergency care research
  • promote the excellence, relevance and impact of our research
  • sustain and strengthen our research network through local, state, national and international collaborations.

Our team

Name Job title/s
Dr Julia Crilly ORCID | ResearchGate
Dr Jamie Ranse Research Fellow
Ms Amy Sweeny

Research development

Manager and Nurse


Dr Ya-Ling (Rebecca) Huang Research Nurse
Ms Catherine Delany Research Nurse
Ms Katie East Research Nurse
Ms Josea Brown Research Nurse
Dr Katya May Nurse Researcher
Dr Nemat Alsaba ED Staff Specialist


Our research themes

The current research themes within our pillar include to:

  • understand and inform service improvements for vulnerable populations such as paediatrics, older people, people with mental health problems, and people arriving to the Emergency Department by police
  • evaluate models of care that aim to improve service delivery for vulnerable populations such as paediatrics, older people, people with mental health problems, and people arriving to the Emergency Department by police
  • evaluate out-of-hospital models of care that aim to improve emergency service delivery
  • describe the impact on emergency department presentations from new, or changes made to, government policy.

Our partners

We have undertaken research with various governmental, health, university and international collaborators, such as:

We have also collaborated with various private and public health services within Queensland.

Current projects

Alcohol misuse is a major health issue and can cause many diseases and injury conditions. The…

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The number of presentations to public emergency departments diagnosed with a mental illness in…

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In 2018, the Gold Coast hosted one of the largest sporting mass gathering events in the country…

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Developing public health initiatives through understanding motivations of the audience at mass gathering events

Hutton, A., Ranse, J., & Munn, M. B. (2018). Prehospital and disaster medicine, 33(2), 191-196.

Emergency department models of care in Queensland: a multisite cross-sectional study

Bell, A., Toloo, G. S., Crilly, J., Burke, J., Williams, G., McCann, B., & FitzGerald, G. (2018). Australian Health Review.

Impact of patients presenting with alcohol and/or drug intoxication on in-event health care services at mass-gathering events: An integrative literature review

Bulloack M, Ranse J, Hutton A. (2018). Prehospital and Disaster Medicine.

Last updated 28 Jun 2019