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Ryan's Rule

Do you know how and when to call Ryan’s Rule?

Ryan's Rule is a three-step process to help patients, their families and carers raise concerns if they feel a patient’s condition is getting worse, or not improving as well as expected while they are in hospital.

The steps to follow are:
1. Discuss your concerns with your child's treating nurse or doctor.
2. If you are not satisfied with the response, then ask to speak to the nurse-in-charge of the shift.
3. If you are still concerned, call 13 Health (1343 2584) to call a Ryan's Rule.

Patients of any age admitted to any Queensland Health public hospital and in some cases hospital in the home services, can call Ryan’s Rule by following these three steps. Ryan’s Rule is not for general complaints. Please watch this latest video to learn more about this process.

Last updated 02 Aug 2021