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Referrals and accessing care

Referrals to Child and Youth Mental Health Service

To refer a child or young person to our Child and Youth Mental Health Service please call 1300 MH CALL on 1300 642 255.

When you call this number, you will speak to a health professional who will ask you some questions to ensure we find the right service for your child or young person’s needs. 

If you are a General Practitioner, you can use the Refer Your Patient website to refer a child or young person to our services. 

What to expect after a referral has been completed

Once a referral has been completed your child or young person may be offered support, information, advice and/or referral.

You may be referred to one of our continuing care teams or specialty services.

Alternatively, you may be provided with information and guidance on how to access other services in the community which will better suit your situation. 

Head to Health Phone Service 

If the child or young person you care for needs support for mental and emotional wellbeing (and is not seeking crisis support) the Head to Health phone service offers a free, confidential and friendly referral service.

Children, young people, adults, families and carers, health professionals are welcome to contact the Head to Health phone service 8.30am to 5pm, Monday through Friday. Simply call 1800 595 212, share your post code, and the team will ask you some brief questions to help find the right support for you, which may include a local community mental health or specialist mental health service. 

Visit Head to Health for more information. 
 


Last updated 03 Sep 2024