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Community and consumer engagement

Gold Coast Health is expanding our community engagement program to make it more relevant, accessible and effective in bringing the consumer voice to health service planning and delivery.

Gold Coast Health values the ideas and opinions of our community including past patients who can help shape their local public healthcare system.

You can use one or more of the following to stay in touch and provide your input:

  • Join our Consumer Advisory Group or other consumer consultative processes
  • Provide feedback direct to our staff about he care you receive
  • Complete a survey to provide your views on a topic of interest
  • Attend events hosted by the hospital and health service
  • Connect with us on social media
  • Keep up to date with the latest news on our web site or subscribe to our Healthwaves newsletter.

Consumer participation in our health service

The Consumer and Community Engagement Strategy 2020-23 was developed with input from the Consumer Advisory Group (CAG) and broader community. The strategy aims to deliver new and innovative ways to connect with the community. We are growing our consumer representation on a range of health service committees, special projects and changing models of care, to make our healthcare patient centered, safe and world-class.

Consumer advisory group (CAG)

The Consumer Advisory Group (CAG) is a group of community representatives who are working with Gold Coast Health to improve our local health system. Vacancies appear from  time-to-time and expressions of interest can be sent to

Meet your CAG members

Our purpose is to provide an independent voice that promotes, protects and partners with Gold Coast Health to provide a safe, excellent quality and timely healthcare.

Have Your Say

Gold Coast Health uses online surveys to gather feedback from consumers, community and staff. It’s your opportunity to provide some positive input that could help deliver on our goal to be a world-class provider of healthcare. We cannot do it without the help of the people that use our service each and every day.

Last updated 14 Aug 2018