As our patient, you not only have the right to safe and high quality health care, but also to be treated with respect, dignity and be included in all decisions and choices about your care.
Your rights and responsibilities
Australia has one of the best healthcare systems in the world. This means that when we need to visit a healthcare professional, we expect to receive the safest healthcare available.
We are committed to supporting patients, families and carers to be actively involved in decisions about their care.
We fully support the Australian Charter of Healthcare Rights. The charter outlines the rights of patients and other people using the Australian health system.
Ryan’s Rule assists you to get help when you are concerned about a patient in hospital who is getting worse or not improving. All Gold Coast Health hospitals and services fully support this initiative.
We support and encourage you or your carer to participate during the clinical handover process, which occurs frequently during your stay.
Queensland General Practitioners (GPs) have online access to patient information through Queensland Health’s read-only application, The Viewer.