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Your rights and responsibilities

As our patient, you not only have the right to safe and high quality health care, but also to be treated with respect, dignity and be included in all decisions and choices about your care.

10 Tips for safer Healthcare

Australia has one of the best healthcare systems in the world. This means that when we need to visit a healthcare professional, we expect to receive the safest healthcare available.

Shared decision making

We are committed to supporting patients, families and carers to be actively involved in decisions about their care.

Australian Charter of Healthcare Rights

We fully support the Australian Charter of Healthcare Rights. The charter outlines the rights of patients and other people using the Australian health system.

Ryan's Rule

Ryan’s Rule assists you to get help when you are concerned about a patient in hospital who is getting worse or not improving. All Gold Coast Health hospitals and services fully support this initiative.

Clinical Handover

We support and encourage you or your carer to participate during the clinical handover process, which occurs frequently during your stay.

GP access to ‘The Viewer’

Queensland General Practitioners (GPs) have online access to patient information through Queensland Health’s read-only application, The Viewer.

Last updated 08 Jun 2023