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Right to information

Our Commitment

The Gold Coast Hospital and Health Service is committed to providing access to information held within our health service, unless on balance, it is contrary to the public interest to provide that information.

Further information regarding your right to information is located on the Queensland Health website.

What is right to information?

The Right to Information Act seeks to increase government transparency. The Queensland Government has made a commitment to provide access to information held by the government, unless on balance it is contrary to the public interest to provide that information.

The Right to Information Act 2009 is the legislation that governs the process for accessing and amending your personal information and accessing information held by the Government.

Requests for access to information can be made by completing the: Application to Access Records held by GCHHS form

Should you have any questions about the above, please contact Right to Information and Privacy by phoning (07) 5687 3849 or email GC-RTIP@health.qld.gov.au.

Privacy

Every day Gold Coast Hospital and Health Service is provided sensitive, personal information to ensure individuals receive the best possible care.  Personal information is provided on the understanding that it will not be mishandled or inappropriately disclosed.

Accessing your medical record

When you attend a hospital or facility, we will keep confidential medical records of your personal details, condition, test results and treatments. You have the right to apply for access to information held in your medical records.

Publication scheme

We produce a number of publications to inform give our community greater access to information held by the Gold Coast Hospital and Health Service.

Accessing information

Gold Coast Health is committed to being open and transparent. Unless it is not in the public interest, we're working to make it easier to access information about out services, finances, policies, registers and lists, as well as information released through Right to Information (RTI) requests.


Last updated 30 Jun 2025