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Right to information

Our Commitment

The Gold Coast Hospital and Health Service is committed to providing access to information held within our health service, unless on balance, it is contrary to the public interest to provide that information.

Further information regarding your right to information is located on the Queensland Health website.

What is right to information?

The aim of the Right to Information Act 2009 is to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individual's privacy.

The RTI Act and the Information Privacy Act 2009 replace the previous Freedom of Information laws and provide appropriate safeguards for the way the public sector handles personal information held by government.


Every day Gold Coast Hospital and Health Service is provided sensitive, personal information to ensure individuals receive the best possible care.  Personal information is provided on the understanding that it will not be mishandled or inappropriately disclosed.

Accessing your medical record

When you attend a hospital or facility, we will keep confidential medical records of your personal details, condition, test results and treatments. You have the right to apply for access to information held in your medical records.

Publication scheme

We produce a number of publications to inform give our community greater access to information held by the Gold Coast Hospital and Health Service.

Accessing information

Gold Coast Health is committed to being open and transparent. Unless it is not in the public interest, we're working to make it easier to access information about out services, finances, policies, registers and lists, as well as information released through Right to Information (RTI) requests.

Last updated 24 May 2019