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Strategy and plans

Gold Coast Health Strategic Plan

The Gold Coast Health Strategic Plan 2024-2028 (G28) describes how we will serve our community to 2024.

It outlines our vision, purpose, values, strategic objectives, alignment with Queensland Government priorities, strategic risks and opportunities. 

Gold Coast Joint Regional Needs Assessment 2024-2026 

The Gold Coast Joint Regional Needs Assessment (JRNA) 2024–2026 is a thorough evaluation of health and service needs impacting the Gold Coast population. Developed through a strengthened partnership between Gold Coast Health, Gold Coast Primary Health Network, Kalwun Development Corporation, and the Queensland Ambulance Service – Gold Coast, it supports planning and service development at state and federal levels. This Summary Report includes clear insights, infographics, and agency responsibilities to guide ongoing service development and community planning. 

A detailed version of the report can be found on the Gold Coast Primary Health Network website.

View the JRNA 2024–2026 Summary Report.

Gold Coast Crisis Reform 2021–2024

This strategy outlines our approach to transforming Mental Health crisis care across the Gold Coast region. This regional mental health crisis response represents a coordinated and integrated system of care, that is multi-agency and is built around a shared framework that broadly conceptualises crisis in terms of how we prevent, respond, intervene, and care following a crisis, promoting resolution and recovery.

» Read the Gold Coast Crisis Reform Strategy 2021-2024

Employee Engagement Strategy 2020-2023

This strategy outlines how Gold Coast Health will continue to foster and enhance employee engagement.

» Read the Employee Engagement Strategy.

Workforce Strategy 2024-2028

This strategy will act as an enabling strategy for our broader GCH Strategic plan, outlining our workforce agenda to support the health service in achieving our workforce vision.

» Read the Workforce Strategy (Full)
» Read the Workforce Strategy (Summary)

Consumer and Community Engagement Strategy 2024-2027

Gold Coast Health is building better connections that link the community, patients and their carers into local public health services.

» Read the Community and Consumer Engagement Strategy.

Digital Strategic Plan and Roadmap 2021-2024

The Digital Strategic Plan and Roadmap 2021-2024 provides the framework for investments in digital technologies and services over the next three years.

» Read the Digital Strategic Plan and Roadmap 2021-2024

Research Strategy Roadmap 2022-2024

» Read the Research Strategy Roadmap

Diversity and Inclusion Strategy 2023-2025

Gold Coast Health is committed to reflecting the community it serves within the workforce. This strategy is our commitment to equal employment opportunity and to building a more inclusive and diverse workforce.

» Read the Diversity and Inclusion Strategy.

Health Service Plan 2016-2026

Gold Coast Health 2016-2026 sets an ambitious platform for Gold Coast Health to realise our vision of being recognised as a centre of excellence for world class healthcare.

» Read the Health Service Plan


Last updated 12 May 2025