Who we are
The Child and Youth Mental Health Service (CYMHS) Access Team provides a community-based assessment and acute care service for children and young people aged 0 to 18 years of age and their families in the Gold Coast region who have complex mental health needs.
What we do
The CYMHS Access Team provides a telephone triage service for all new referrals received via telephone, fax, email or through the local Emergency Departments.
Following initial contact, a child or young person and their family may be offered an appointment for an initial assessment to gather more information or offer support during a crisis.
Alternatively, they may receive guidance on how to access other services in the community which will better suit their needs or be referred through to one of our continuing care teams or specialty services.
Who can access this service
The service is available to children and young people up to 18 years old, who reside on the Gold Coast and are experiencing complex and severe mental health challenges.
How to access this service
Referrals to the CYMHS Access Team can be made by self, family member, doctor, school or other professionals. All new referrals should be directed through the Acute Care Team (1300 MH CALL). Existing referrals should contact the CYMHS Access Team directly on (07) 5635 6392.
Additional information to support a referral can be emailed to CYMHSAccessTeam@health.qld.gov.au or faxed to (07) 5635 6450.
Our location
Level 3, Robina Health Precinct
2 Campus Crescent
Robina QLD 4226.
Services are also delivered at Robina Hospital and Gold Coast University Hospital (GCUH).
View the Access Team's information sheet.
