H2HK-Q Gold Coast is a new service that accepts referrals for children and families experiencing developmental, mental health, behavioural and emotional challenges, that impact on the child and family function both at home and in their school or social connections.
H2HK-Q Gold Coast aims to provide services to those children and families with multiple challenges that are not currently having their needs met by a service. The team at H2HK-Q Gold Coast will provide treatment and supports for your family’s needs and work together to connect you with the most appropriate healthcare services for ongoing support.
Referral criteria
All referrals to H2HK-Q Gold Coast will require parent/guardian consent.
Children being referred to H2HK-Q Gold Coast must meet the following referral criteria:
- Under 12 years old
- The presentations being referred are with a duration greater than 2 months.
- Mental health problems which:
- are compromising the child/young person and their family’s quality of life
- impact on functioning across multiple domains (e.g., schooling, activities of daily living, peer/close relationships, activities and hobbies)
- Interventions at the primary care level have not been successful because:
- presenting difficulties are not responsive to non-specialist support (e.g., school psychologist / guidance officer / social worker / community health nurse)
- the child faces barriers to accessing primary care.
How to contact us for a referral
Children, young people, adults, families and carers, health professionals are welcome to contact the Head to Health phone service 8:30am to 5:00pm, Monday through Friday. Simply call 1800 595 212, share your post code, and the team will ask you some brief questions to help find the right support for you - whether that’s H2HK-Q Gold Coast, community mental health services or specialised care.
If H2HK-Q Gold Coast is the right service for you, the Head to Health phone service will submit a referral to H2HK-Q Gold Coast and our friendly team will get in touch with you.
Once we have your referral, we will schedule a meeting with one of our team members to discuss your child and family’s needs. This helps us create a support plan to ensure that your child and family receive the most appropriate and effective assistance. We may also refer to alternative service providers if needed, to help achieve the best possible outcomes for your child and family.
Our team
Our team consists of a multi-disciplinary team brought together to meet the needs of children and families. As part of your journey with H2HK-Q Gold Coast you may interact with different team members:
- Psychologists.
- Occupational Therapists.
- Social Workers.
- Speech Pathologists.
- Nurse Navigators.
- Family Carer Peer Support Workers.
- Aboriginal and Torres Strait Islander Health Workers.
- Paediatricians.
- Psychiatrists.
Our team is fully trained to support any mental, functional and wellbeing needs your child may have.
Our locations
H2HK-Q Gold Coast aims to actively outreach into the community, to provide support to those who may otherwise not be able to access services. We currently have clinics located across the Gold Coast from Palm Beach to Pimpama. Our team will endeavour to see children and families at a location convenient for you and we have partnered with local schools and community providers to ensure our services are accessible and close to home.
