Gold Coast Health provides public mental health, alcohol and other drugs services on the Gold Coast. Services are provided depending on individual needs and rage from inpatient treatments, support in the community and specialty services. Visit Our Services to view our list of services provided either within the community or hospital.
How to access our services
If you’re not already a patient and need support, information, or a referral, you need to call 1300 MH CALL (1300 642 255). This is your first point of contact to access public mental health services. We have a range of specialist services offered in the hospital and the community. Visit Our Services for more information.
What to expect when calling 1300 MH CALL (1300 642 255)
A clinician will talk to you about your concerns and, if needed, we'll refer you to ongoing services and create a management plan with you. This may include a further mental health assessment. This process is called triage and usually takes between 15 and 30 minutes. They'll assess your circumstances and advise which treatment or support they think is best for you. Your treatment may be provided on a one-on-one basis or in a group with others with similar difficulties. Therapy can also sometimes involve partners and families.
This service does not replace Triple Zero (000), which should be used in an emergency.
Emergency contact
Dial Triple Zero (000) for Police, Fire and Ambulance in an emergency.
Hearing impaired callers dial 106 by TTY or use other National Relay Services in an emergency.
Non-urgent medical help: 13 HEALTH (13 43 25 84)
General enquiries: 13 QGOV (13 74 68)