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Changes to Gold Coast Health Services

Updated 1 June 2022 at 10:00am

Visiting Patients

Every visitor will go through a screening process before entering the hospital where they will be asked to:

  • answer a series of health questions
  • sanitise their hands and
  • wear the provided face mask.

Exemptions are still required for visitors who are within 14 days of:

  • a diagnosed case of COVID-19
  • a confirmed close contact of COVID-19

Visitors who meet any of the above criteria can apply for exemption through the ward team leader.


Visitors are required to wear clean, surgical face masks in our facilities. Thank you in advance for following instructions from our staff and understanding that they are keeping our patients and community safe.

Hospital Access

Access to our hospitals has been restricted to ensure hand hygiene and COVID-19 screening is well managed.

Please access the Gold Coast University Hospital via:

  • Level 1 link bridge from the car park
  • Ground Floor main entrance
  • Emergency Department
  • Transit Lounge

Please access Robina Hospital via: 

  • Main entrance on ground floor
  • Back entrance (near Mental Health Services and car park)
  • Emergency Department

Last updated 09 Aug 2022