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Operational Support Services

Find your place in something bigger

Build a flexible and rewarding career across a wide range of corporate, digital and operational professions at Gold Coast Health. From business services and technology to infrastructure and frontline support roles, we offer diverse career pathways that contribute to the delivery of healthcare across our community.

We support career progression through structured pathways, professional development and opportunities to specialise across multiple disciplines.

Types of roles

We offer a wide range of operational support careers across Gold Coast Health. These roles support the delivery of healthcare services and help ensure our organisation runs effectively.

Operational Support Services

Operational Support Services teams play a vital role in patient experience and the day-to-day running of our facilities, supporting safe, clean and efficient environments.

Roles may include:

  • Cleaner
  • Dock and Logistics Support
  • Food Services
  • Maintenance Officer
  • Operational Support Officer
  • Operating Theatre Assistant
  • Porter
  • Pharmacy stores support
  • Security Officer
  • Supply Officer
  • Switchboard Officer
  • Trade Officer
  • Wards person.

Retail and Food Services 

Retail and Food Services teams support patient wellbeing and staff experience through food, nutrition and retail operations across our facilities.

Roles may include:

  • Food services and catering 
  • Retail operations 
  • Kitchen and food preparation 
  • Diet monitoring and support 
  • Café and hospitality services.

Career pathways and progression

Non-clinical careers at Gold Coast Health offer clear and flexible pathways, from entry-level roles through to leadership and specialist positions across a large and complex organisation.

Opportunities include:

  • Entry-level roles across all operational support areas 
  • Progression into senior roles including team leaders, managers, directors and executive 
  • Movement across teams and disciplines to broaden experience and build capability.

Early career entry pathways

We offer a range of entry pathways to support your career journey:

  • Work experience opportunities 
  • School-based traineeships and cadetships 
  • Entry-level roles that provide a pathway into the health sector.

Skills, qualifications and requirements

  • Relevant qualifications aren’t essential but may support you in your role (i.e. Traineeships in operating theatre assistants) 
  • Strong organisational, communication and problem-solving skills 
  • Ability to work in a dynamic and evolving healthcare environment 
  • Adaptability and a collaborative approach to teamwork.

Culture and benefits

We offer a supportive and inclusive workplace where employees are encouraged to grow, contribute and make a difference across a diverse range of roles.

Explore our culture and employee benefits.

Learn more about working at Gold Coast Health.

Where you’ll work

  • On-site roles supporting facilities, infrastructure and operational services 
  • Hybrid work arrangements for selected roles 
  • Collaborative, team-based environments.

You’ll work alongside a diverse workforce supporting clinical teams, enabling services and improving outcomes across the organisation.

Explore opportunities


Last updated 12 May 2026