The new Robina Hospital Transfer Unit was greeted with smiles all round, among patients and Gold Coast Health staff alike, when it opened to the public on Wednesday 3 April.
The Transfer Unit represents the final plank of the $16.5 million Robina Emergency Department Expansion project, providing a specialised space to streamline patient flow.
Nurse Unit Manager (NUM) Helena Anne Moore said the Robina Hospital Transfer Unit was a vital service, providing the final step before patients transitioned home or to a nursing facility.
“It can also be used as an interim waiting area for patients awaiting bed allocation on admission or an outpatient appointment,” Helena said.
“Its primary goal is to optimise bed availability in both the Emergency Department (ED) and the wards.”
Strategically located at the hospital's entrance, the new unit will enhance access for patients, their families, and caregivers.
It will also serve as the drop-off point for the new patient shuttle bus, which is being supported by the Gold Coast Hospital Foundation and will begin operating 22 April.
“Everything has come together for the Transfer Unit and we couldn’t be more excited to be working in our beautiful new space and able to offer the shuttle bus,” Helena said.
“Throughout the planning process, our team was actively involved, ensuring the Transfer Unit was fit-for-purpose.”
This development is part of Gold Coast Health's commitment to enhancing health care services and ensuring the community benefits from accessible, high-quality medical care.
Patients can be transferred from Monday to Friday, 7am–7pm.
