A new shuttle service will be available to transfer eligible patients between facilities and to their homes from today (Monday, 22 April).
The service commenced as a six-month trial and will be operated by the Gold Coast Hospital Foundation together with Robina Transfer Unit and in collaboration with Volunteering Gold Coast.
Nurse Unit Manager (NUM) Helena Anne Moore said the new shuttle service will support the increased demand and activity at Robina Hospital.
"It will also assist the Queensland Ambulance Service (QAS) by providing alternative means of transport for eligible patients being discharged or transferred,” Helena said.
“Launching the patient shuttle service alongside the new Transfer Unit opening is fantastic for Robina Hospital. Everything is happening at Robina this year and patients will love the service.
“The patient shuttle service is a patient-focused initiative and supports our ‘always care’ hospital value.”
Chief Operating Officer Joe Hanlon at the Foundation said the patient-centred service would alleviate financial pressure on patients and support their flow through the health service.
“Independently mobile patients who can take one step into the vehicle with assistance from a nurse can be referred to the service,” Joe said.
“Our primary goal is to optimise patient flow within Gold Coast Health by providing an extra transport option on discharge, particularly during peak periods.
“The service will reduce patients’ length of stay, making the best use of resources at Robina’s new Transfer Unit.”
Patients can be transferred from Monday to Friday, 7am–7pm.
