Having worked in some of the biggest leading tertiary hospitals in the U.K and Australia, and with 16 years’ experience in emergency nursing behind her, Caroline West was the perfect choice for the role of Nursing Unit Manager at the soon to be opened Tugun Satellite Hospital Minor Injury and Illness Clinic.
Caroline initially took on a project role with the new facility, and from the earliest stages has been hands-on in many areas from clinical equipment needs to recruitment, I-T, policies and stakeholder liaison.
She is yet to take a moment to ‘breathe out’ but believes when the first patients walk through the doors to the Minor Injury and Illness Clinic on November 15, she will feel a great sense of pride, in herself and the ‘amazing’ Tugun team.
“It’s exciting to open a new facility,” Caroline said. “It’s exciting because of the potential of what the facility can provide for the community and knowing it will alleviate pressure on Emergency Departments in the surrounding area.
“The most important thing is team building and working together as a team to provide the best care, and bring about the best patient outcomes, in a smaller environment.
“I know, once we open, I’m going to feel a real sense of achievement that we’ve been able to execute this, and execute it extremely well,” she said. “I might finally have a chance to sit down and say, ‘We’ve done it!’ “
We invite you to tour Tugun Satellite Hospital on November 10, 2023, from 10am – 2pm at the Community Open Day. Register here.
