Child and Family Health Service (0-5 years)
Outpatient

Available through
Face to Face
Telehealth
Telephone
Paediatric

Are you referring to the right service?

  • For medical related concerns that require diagnosis/intervention, consider referring to Paediatric medicine.
  • For surgical related concerns that require diagnosis/intervention, consider referring to Paediatric surgery. 
  • For developmental concerns and diagnosis of conditions such as ADHD, ASD or any developmental delays, consider a referral to Child Development Services.
  • For sexual, physical or domestic violence concerns, consider referring to child protection unit
  • For hearing screening/assessment, consider a referral to Community Hearing Screening Service 

Conditions

Out of Scope Services

  • Children over the age of 6
  • Diagnosis of conditions
  • Hearing assessment and screening
  • Immunisations

Out of Catchment

Gold Coast Health is responsible for providing public health services to the people who reside within its boundaries. Special consideration is made for patients requiring tertiary services or for services that are not provided by their local hospital and health service district. If your patient lives outside the Gold Coast Health catchment area and you wish to refer them to one of our services, please indicate relevant medical or social information that will assist with the processing of your referral.

Notes

Please note that where appropriate and where available, the referral may be streamed to an associated public allied health and/or nursing service. Access to some specific services may include initial assessment and management by associated allied health and/or nursing, which may either facilitate or negate the need to see the public medical specialist.

  • A change in patient circumstance (such as condition deteriorating or becoming pregnant) may affect the urgency categorisation and should be communicated as soon as possible.
  • Please indicate in the referral if the patient is unable to access mandatory tests or investigations as they incur a cost or are unavailable locally.
  • If your patient consents to telehealth, please indicate in the body of the referral.

Patient Must Bring

  • Medicare card
  • Any concession cards (e.g. Pension, Health Care, DVA, PBS Safety Net, ADF, etc.)
  • Current medication list
  • Reading glasses, hearing and mobility aids
Last updated 29 October 2025

Send Referrals To

Smart Referrals

Preferred Method
About Smart Referrals

Secure Web Transfer

Send to: Gold Coast Child and Family Health Service

MO Account: GQ4215000TL

HL EDI: qldcomch

Internal Referrals

Child and Family Health Service qhRefer

Fax

(07) 5687 4497

Post

Gold Coast University Hospital
1 Hospital Boulevard
Southport QLD 4215

Enquiries

1300 744 284

Service Availability

Dr Francoise Butel
Medical Director Children's Community Health

Facilities

Norfolk Village State School Health & Education Hub
Early Years Centre Coomera Springs
Upper Coomera Child Health
Helensvale Community Health Centre
Labrador Child Health
Early Years Centre Labrador
Southport Health Precinct
Early Years Centre Nerang
Robina Health Precinct
Varsity Lakes Day Hospital
Palm Beach Community Health Centre
Tugun Satellite Health Centre
Early Years Centre Coolangatta

If you would like to send a named referral, please address it to the specialist listed above, who will allocate a suitably qualified specialist to see the patient. Alternatively, you can view a full list of our specialists.

Gold Coast Health - For Clinicians
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