Useful Management Information

  • The drop-in clinics are a way to monitor a baby’s progress between routine clinic appointments when parents/carers may require short periods of support.
  • Drop-in clinics are available at various locations across the Gold Coast. No appointments are required (see website for the various locations and times).
  • Parents/carers should bring their child’s Personal Health Record/Redbook to the drop-in clinic; the Nurse can then record any measurements taken or advice given.
  • Nurses can offer guidance and reassurance to parents, supporting infant feeding, sleep and settling and any other common parenting concerns.
  • Follow-up appointments can be arranged for further assessment and support, and for any future key age child health and development checks.
  • It is preferred that you register with the service before attending the Newborn drop-in clinic on (07) 5687 9183

Minimum Referral Criteria

Does your patient meet the minimum referral criteria?
Category 1 (appointment within 30 calendar days)
  • No Category 1 criteria
Category 2 (appointment within 90 calendar days)
  • Infants and families requiring immediate but short-term monitoring or support between routine appointments, where a delay may impact infant health, feeding, or parental confidence.
Category 3 (appointment within 365 calendar days)
  • No Category 3 criteria

If your patient does not meet the minimum referral criteria

  • Assessment and management information may be found on a range of conditions at HealthPathways
  • If the patient does not meet the criteria for referral but the referring practitioner believes the patient requires specialist review, a clinical override may be requested:
    • Please explain why (e.g. warning signs or symptoms, clinical modifiers, uncertain about diagnosis, etc.)
  • Please note that your referral may not be accepted or may be redirected to another service

Essential Referral Information

  • Reason for referral
  • Developmental concerns and history
  • Parent/ carer consented to referral
  • Parent/ carer concerns/ area of support required
  • Referring practitioner concerns/ area of support required
  • Child and parent/ carer demographic details
  • Relevant health history/ including birth and post-partum details, current and previous
  • Psychosocial history current and previous (i.e. parent/ carer health history, including mental health, domestic family violence, substance use)
  • Other stakeholder support (i.e. GP, NDIS, NGO, PNMH, Child Safety)

Additional Referral Information

  • Previous Child and Family Health Involvement
Last updated 22 October 2025

Send Referrals To

Smart Referrals

Preferred Method
About Smart Referrals

Secure Web Transfer

Send to: Gold Coast Child and Family Health Service

MO Account: GQ4215000TL

HL EDI: qldcomch

Internal Referrals

Child and Family Health Service qhRefer

Fax

(07) 5687 4497

Post

Gold Coast University Hospital
1 Hospital Boulevard
Southport QLD 4215

Enquiries

1300 744 284

Related HealthPathways

No directly related pathways found

Service Availability

Dr Francoise Butel
Medical Director Children's Community Health

Facilities

Norfolk Village State School Health & Education Hub
Early Years Centre Coomera Springs
Upper Coomera Child Health
Helensvale Community Health Centre
Labrador Child Health
Early Years Centre Labrador
Southport Health Precinct
Early Years Centre Nerang
Robina Health Precinct
Varsity Lakes Day Hospital
Palm Beach Community Health Centre
Tugun Satellite Health Centre
Early Years Centre Coolangatta

If you would like to send a named referral, please address it to the specialist listed above, who will allocate a suitably qualified specialist to see the patient. Alternatively, you can view a full list of our specialists.

Child Safety

If you have a reason to suspect a child in Queensland is experiencing harm, or is at risk of experiencing harm, contact Department of Children, Youth Justice and Multicultural Services . Please consider if mandatory reporting applies.

Gold Coast Health - For Clinicians
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