Post Acute Programs
Community

Available through
Face to Face
Telehealth
Telephone
Adult

Urgent Advice

For urgent advice, please contact the registrar through switchboard 1300 744 284 or our GP Only Enquiry Line 5687 0003.

Are you referring to the right service?

  • For all Chronic Conditions please refer to Chronic Disease Services
  • For patients with a gastrostomy or jejunostomy, please refer to Gastrostomy Dietitian Service
  • For patients requiring assessment and therapy of communication impairments secondary to aphasia, cognitive-communication impairments, dysarthria and apraxia of speech, please refer to Speech Pathology
  • For patients requiring Assessment and therapy of voice disorders, please refer to Speech Pathology
  • For patients requiring assessment and implementation of LSVT program for Parkinson’s disease patients (individualised), please refer to Speech Pathology
  • For patients requiring assessment and therapy of fluency disorders (i.e. stuttering), please refer to Speech Pathology (Allied Health)
  • For patients who require assessment and management of communication and swallowing disorders whom are already linked with the Gold Coast Health Cognitive Disorders Service, please refer to Speech Pathology, Cognitive Disorders Service.


Conditions

Out of Scope Services

  • Patients under 18 years of age
  • Workcover patients
  • Patients residing in a Residential Aged Care Facility (RACF)
  • Patients accessing NDIS
  • Patients accessing a Level 3 or 4 Home Care Package through My Aged Care
  • DVA Gold Card Holders
  • Patients currently receiving inpatient services including HITH or GEMITH

NB: Individual services within the Post Acute suite can consider accepting the above patients on a case-by-case basis

Social Work:

  • Patients who are experiencing acute homelessness
  • Patients who are experiencing financial hardship that is urgent in nature
  • Patients with no decision making capacity
  • Patients accessing Specialist Palliative Care Services-Community
  • Patients requiring completion/filling out of paperwork
  • Acute Mental Health conditions
  • Acute Elder Abuse
  • Domestic and Family Violence (DFV), Sexual Assault
  • Acquired Brain Injury
  • Relationship and family counselling

Physiotherapy:

  • Referrals for ongoing care for a chronic condition are not eligible
  • Patients currently being seen by a private Physiotherapist are not eligible
  • Patients accessing Physiotherapy through Community providers

Dietetics:

  • Patients seeking Antenatal care
  • Patients accessing an Eating Disorder Management and Treatment Plan
  • Head and Neck Cancer (non-palliative)

Occupational Therapy:

  • Driving Assessments
  • Vascular Intervention
  • NDIS Access Request Reports
  • Acute Hand Management
  • Splints

Speech Pathology:

  • Patients currently accessing speech pathology outpatient services
  • Therapy of communication impairments secondary to aphasia, cognitive communication impairments, dysarthria and apraxia of speech: Forward referrals to Speech Pathology Service, Communication Outpatients, Gold Coast University Hospital - Tel. 5687 3001
  • Assessment and therapy of voice disorders: Forward referrals to Speech Pathology Service, Voice Outpatients, Robina Hospital – Tel. 5668 5962; Fax 5668 6685
  • Assessment and implementation of LSVT program for Parkinson’s disease patients (individualised): Forward referrals to Speech Pathology Service, Outpatient LSVT Clinic, Robina Hospital – Tel. 5668 5969

Out of Catchment

Gold Coast Health is responsible for providing public health services to the people who reside within its boundaries. Special consideration is made for patients requiring tertiary services or for services that are not provided by their local hospital and health service district. If your patient lives outside the Gold Coast Health catchment area and you wish to refer them to one of our services, please indicate relevant medical or social information that will assist with the processing of your referral.

Patient Must Bring

  • Medicare card
  • Any concession cards (e.g. Pension, Health Care, DVA, PBS Safety Net, ADF, etc.)
  • Current medication list
  • Reading glasses, hearing and mobility aids
  • Appropriate clothing and footwear for sessions
Last updated 4 June 2025

Send Referrals To

Smart Referrals

Preferred Method
About Smart Referrals

Secure Web Transfer

Send to: Gold Coast Health Service District

Internal Referrals

Not Available

Fax

(07) 5687 4497

Post


Gold Coast University Hospital
1 Hospital Boulevard
Southport QLD 4215

Enquiries

1300 559 083

Service Availability

Dr Ben Chen

Facilities

Helensvale Community Health Centre
Robina Health Precinct

If you would like to send a named referral, please address it to the specialist listed above, who will allocate a suitably qualified specialist to see the patient. Alternatively, you can view a full list of our specialists.

Gold Coast Health - For Clinicians
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