Who we are   

The Waratah Unit, located at Robina Hospital, is a 16-bed acute inpatient facility providing two dedicated pathways of care for consumers who are experiencing severe mental health conditions and can no longer be safely managed within a community setting.

Our approach is recovery-oriented, evidence-based and person-centred, focusing on stabilising acute symptoms, promoting wellbeing and supporting a smooth transition to the community. Care is provided in a therapeutic environment that prioritises engagement, safety and dignity.

Services are delivered by a highly skilled multidisciplinary team, including registered nurses, psychiatrists and medical registrars, occupational therapists, psychologists, social workers, peer and carer support workers, and Aboriginal and Torres Strait Islander health workers. Together, this diverse team provides expert clinical care, evidence-based therapies, functional and psychosocial support, and culturally safe, recovery-oriented interventions.

What we do   

We provide specialist inpatient mental health care through two distinct pathways:

• Short Stay Beds (8): Designed for individuals in acute mental health crisis where contributing factors are expected to resolve within 72 hours. This service offers rapid stabilisation and intensive support to prevent further deterioration.
• Extended Treatment Beds (8): Provides comprehensive assessment, treatment, and recovery planning in a structured and supportive environment for consumers requiring a longer admission period.

Who can access this service 

Our services are available to individuals aged 18 years and older who reside within the Gold Coast region and are experiencing acute mental health needs that require specialist inpatient care. Admission is determined through a comprehensive clinical assessment to ensure safety and appropriateness of treatment.

How to access this service  

Admissions are coordinated through Gold Coast Health services, including:

• Emergency Department
• Acute Adult Inpatient Units
• Young Adult Inpatient Unit
• Mental Health Community Teams
• Consultation Liaison Team
• Crisis Stabilisation Unit

If you or someone you care for is experiencing a decline in mental health or requires urgent support, please contact 1300 MH CALL (1300 64 22 55) – available 24/7 for immediate assistance and guidance.

Robina Hospital

F Block
2 Bayberry Lane
Robina QLD 4226

Visiting Hours

• Monday to Friday: 4–8pm
• Saturday, Sunday and Public Holidays: 10am–8pm

Phone

(07) 5668 6750