
From admission, our team works collaboratively with consumers and their families to understand individual needs and recovery goals. Together, we develop a personalised care plan that may include therapeutic conversations, symptom management strategies and practical tools for daily living. Families receive education and guidance to feel confident and supported throughout the journey.
Recovery is more than treatment – it’s about building resilience and reconnecting with life. Our multidisciplinary team, supported by peer and carer support workers, ensures care is holistic and person-centred. By sharing lived experience and practical guidance, they provide hope and understanding for consumers and families alike. Strong partnerships with community services enable a smooth transition home and ongoing recovery support.
For those who prefer care in a familiar setting, our Mental Health Hospital in the Home program offers intensive support without the need for hospital admission, helping you continue your recovery in the comfort of your own environment.
Our services are available to adults aged 18 years and older experiencing acute mental health needs that cannot be safely managed in the community. Prior to admission, all patients undergo a comprehensive assessment by a Psychiatry Registrar or Consultant to ensure appropriate care and treatment planning.
Admissions are coordinated through Gold Coast Health services, including:
If you or someone you care for is experiencing a decline in mental health or requires urgent support, please contact,
1300 MH CALL (1300 64 22 55) – available 24/7 for immediate assistance and guidance.
Dial Triple Zero (000) for Police, Fire and Ambulance in an emergency.
Hearing impaired callers dial 106 by TTY or use other National Relay Services in an emergency.
Non-urgent medical help: 13 HEALTH (13 43 25 84)
General enquiries: 13 QGOV (13 74 68)