"Walking together in kindness" artwork produced for Gold Coast Health by Riki Salam, We are 27 Creative.
From architects and builders to project managers and plumbers, creating a hospital is a collaborative effort that relies on a diverse team of experts. Equally critical to its success is engaging with the future staff who will bring the space to life. As a member of the Project User Group (PUG) and a clinical advisor, Nurse Unit Manager of the Central Sterilising Department (CSD) Kylie Coad is helping to ensure every design detail for the new Coomera Hospital is thoughtfully crafted with the needs of both staff and patients in mind.
To kick things off, tell us about your career journey…
I joined Gold Coast Health as a newly graduated Registered Nurse and started in surgical inpatient wards like orthopaedics, urology, general and short stay back in 1996.
A few years later, I pursued my passion for specialised nursing and trained in theatre, gaining experience in anaesthetics, recovery, and the surgical nursing roles of ‘scrub’ and ‘scout’ – as they’re affectionately known.
I then moved into a Clinical Nurse position in the Central Sterilising Department (CSD), drawn to its scientific focus, leadership opportunities and incredible team.
In this role, I focused on improving traceability of reusable medical devices and introduced high-level disinfection processes for ultrasound probes.
I took on the Nurse Unit Manager role in CSD and eventually transitioned into the position permanently in 2022.
What does your current role involve?
As Nurse Unit Manager, I oversee two sterilising departments at Gold Coast University Hospital and Robina Hospital, while also supporting the CSD team at Varsity Lakes Day Hospital.
Working closely with our Clinical Nurse Consultant, and Clinical and Registered nursing staff, we help ensure everyone is supported during orientation, processing and equipment changes, high-demand periods and recruitment.
Above all, my priority is ensuring our medical equipment is always ready for theatres and other departments, even when faced with mechanical or supply challenges.
What has your role been in the new Coomera Hospital?
I’ve provided clinical input into the design of the new Coomera Hospital’s CSD. I focused on the layout and workflow functionality to make sure it met Australian standards while helping to create a safe and efficient workspace for the team.
Why is it important clinicians have input into this future facility?
Clinicians have first-hand experience with what works and doesn’t work in facilities, as well as what could be added or improved to enhance the patient’s journey through the health service.
Since it’s the community who will be receiving care, their input is just as important to make sure they feel as comfortable as possible when accessing services here.
Do you have a highlight as a Project User Group (PUG) member?
One of my highlights was when the design team visited the GCUH CSD to see firsthand what a sterilising department needs. It really showed how much they valued our input and wanted to create a department that could handle the workload demands while incorporating the improvements from GCUH after it opened in 2013.
What do you hope the Coomera Hospital will be?
Having spent most of my life in the northern Gold Coast, I’m excited the new Coomera Hospital will bring a much-needed health precinct to the area, while helping make health services more accessible for the community.
Lastly, what do you do to stay healthy?
For me, good health starts with being mindful of what I eat and finding ways to stay active. I think the key to staying healthy is making time for my mental well-being. Either through enjoying outings with loved ones, indulging in some retail therapy, or just relaxing at home with a good book.
