Multi-disciplinary Avoidance and Post-Acute Services (MAPS)
Outpatient

Available through
Face to Face
Telehealth
Telephone
Adult

Urgent Advice

For urgent advice, please contact the registrar through switchboard 1300 744 284 or our GP Only Enquiry Line 5687 0003.

Are you referring to the right service?

  • MAPS is a multidisciplinary service that provides care:
  • Supported discharge of patients that are medically safe for discharge
  • Queensland Ambulance Service (QAS) and GPs with an avenue to support hospital avoidance for patients who are able to stay home with short-term multidisciplinary support. 
  • Patients who would benefit are those that may need assistance/supervision until usual services/equipment commence.
  • If you patient requires acute nursing or medical attention in the community, please consider referring to Hospital in the Home (HITH)
  • If your patient requires Geriatric support within the community setting, consider referring to Geriatric Management In the Home (GEMITH) 
  • If the patient requires support for obtaining home services, consider a referral to My Aged Care and Carers Gateway 
  • If the patient requires support within a Residential Aged Care Facility (RACF), consider referring to RASS 
  • Consider Chronic Disease Management Plan eligibility

Out of Scope Services

The following conditions are out of scope for this service:

  • Paediatric patients – under the age of 18
  • Patients from Residential Aged Care Facilities (RACFs)
  • Patients with high level care needs
  • Patients with high-risk Home Visiting Risk Assessments

Out of Catchment

Gold Coast Health is responsible for providing public health services to the people who reside within its boundaries. Special consideration is made for patients requiring tertiary services or for services that are not provided by their local hospital and health service district. If your patient lives outside the Gold Coast Health catchment area and you wish to refer them to one of our services, please indicate relevant medical or social information that will assist with the processing of your referral.

Patient Must Bring

  • Medicare card
  • Any concession cards (e.g. Pension, Health Care, DVA, PBS Safety Net, ADF, etc.)
  • Current medication list
  • Reading glasses, hearing and mobility aids
Last updated 26 March 2026

Send Referrals To

Smart Referrals

Preferred Method
About Smart Referrals

Secure Web Transfer

Medical Objects Account: GQ42150009Z

HealthLink EDI: Qldgchsd

Internal Referrals

Multi-disciplinary Avoidance and Post-Acute Services qhRefer

Fax

(07) 5687 4497

Post

Gold Coast University Hospital
1 Hospital Boulevard
Southport QLD 4215

Enquiries

1300 744 284

Service Availability

Dr Claudia Wong
Medical Director Complex Care Team

Facilities

Robina Health Precinct

If you would like to send a named referral, please address it to the specialist listed above, who will allocate a suitably qualified specialist to see the patient. Alternatively, you can view a full list of our specialists.

Gold Coast Health - For Clinicians
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