Multi-disciplinary Avoidance and Post-acute Service (MAPS)
Community

Available through
Face to Face
Adult

Urgent Advice

  • The service operates seven days-a-week and will respond with a home visit to the patient within 24 hours of referral
  • Medical governance will be with the GP therefore a discharge summary from the inpatient team to the patient’s GP will be required for entry into MAPS
    • GPs of patients referred from QAS will be notified of their admission onto MAPS within 24 hours
    • Ongoing communication with the GP will occur throughout the duration of the service
    • Upon discharge from MAPS, an updated summary will be provided to the GP outlining the intervention provided, recommendations for ongoing care, as well as onward referral.

Are you referring to the right service?

  • MAPS is a multi-disciplinary service that provides:
    • supported discharge of patients that are medically fit for discharge, including rapid, practical bridging intervention until the commencement of usual services
    • Queensland Ambulance Service (QAS) and GPs with an avenue to support hospital avoidance for patients who are able to stay at home with short-term multidisciplinary support.
  • Patients who would benefit are those that may need assistance/supervision until usual services/equipment commence
  • Patients should:
    • be medically stable AND
      • awaiting commencement of another service OR
      • whose hospital avoidance requires MDT input for sustainability whilst waiting for services/usual care, which is likely to commence within a week's time.
  • MAPS will not replicate existing HHS or NGO services but may provide bridging services until normal services can commence. Referrals for these services should be placed prior to discharge by the treating MDT.

Out of Scope Services

The following conditions are out of scope for this service:

  • Maternity patients
  • Paediatrics patients
  • Mental Health patients
  • Patients from Residential Aged Care Facilities (RACFs)
  • Patients with high level care needs
  • Patients with high-risk Home Visiting Risk Assessments

Out of Catchment

Gold Coast Health is responsible for providing public health services to the people who reside within its boundaries. Special consideration is made for patients requiring tertiary services or for services that are not provided by their local hospital and health service district. If your patient lives outside the Gold Coast Health catchment area and you wish to refer them to one of our services, please indicate relevant medical or social information that will assist with the processing of your referral.

Notes

Please note that where appropriate and where available, the referral may be streamed to an associated public allied health and/or nursing service. Access to some specific services may include initial assessment and management by associated allied health and/or nursing, which may either facilitate or negate the need to see the public medical specialist.

  • A change in patient circumstance (such as condition deteriorating or becoming pregnant) may affect the urgency categorisation and should be communicated as soon as possible.
  • Please indicate in the referral if the patient is unable to access mandatory tests or investigations as they incur a cost or are unavailable locally.
  • If your patient consents to telehealth, please indicate in the body of the referral.
Last updated 27 April 2023

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Enquiries

1300 004 242

Service Availability

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If you would like to send a named referral, please address it to the specialist listed above, who will allocate a suitably qualified specialist to see the patient. Alternatively, you can view a full list of our specialists.

Gold Coast Health - For Clinicians
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