All Mungulli Services
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Emergency Referrals

Useful Management Information

The Mungulli program delivers holistic chronic disease management through multidisciplinary team–led clinics, yarning circles, and health education. It is a culturally specific service for Aboriginal and Torres Strait Islander peoples, providing Indigenous Health Worker support to facilitate access to specialist nursing and allied health services in collaboration with GPs.

The multidisciplinary team (MDT) supports clients to understand and self-manage their health conditions by recognising symptoms and changes, building confidence to engage with health professionals, and developing individualised care plans and goals. Community education is also delivered across a range of conditions, including diabetes, chronic respiratory disease (e.g. COPD, emphysema, asthma), chronic kidney disease, cardiovascular disease, and social and emotional wellbeing.

Strong and Deadly Wellness Program

A community-based and client-focused 5-week program including chronic disease education, cultural and physical activities, facilitated in collaboration with Kalwun AMS at the Kalwun Wellness Centre in Bonogin.

Mungulli Wellness Clinic

A multidisciplinary Team approach, working with patients to create plans that focuses on the health issues that matter most to them. Clients have access to Physiotherapist, Exercise Physiologist, Pharmacist, Social Worker, Clinical Nurse, Diabetes Nurse Educators and Dieticians, supported by Mungulli Indigenous Health Workers.

Mungulli Exercise Class

Physiotherapist lead 12 week program, with individual exercise programs tailored for each specific client, supported by the Indigenous Health Worker and Clinical Nurses.

Deadly Tracks Program

A half-day Chronic Disease education program conducted by Chronic Disease Multidisciplinary team: Cardiac Nurse, Pharmacist, Diabetes Nurse Educator, Physiotherapist, A&TSI Nurse Navigators, Dietician.

Yarn and Walk

‘Yarn and Walk’ program is a group-based walking and education program that helps clients to build healthy habits, by providing simple tools to improve health and wellbeing.

Healthy lifestyle yarns client and their families to gain a better understanding of the importance of healthy eating, physical activity, and relaxation.

The program creates a culturally safe space for clients to build social connections. To attend the program, clients must have a nursing and physiotherapist assessment with the Mungulli team, be independently mobile without an aid and have good balance. Yarn and Walk is conducted weekly at the Cheltenham Oval Robina.

Minimum Referral Criteria

Does your patient meet the minimum referral criteria?

Category 1 (appointment within 30 calendar days)	Patients who identify and require one of the following: Require assessment of chronic health conditions. Need support in creating or initiating a personalised care plan. Have a chronic condition, wish to access cultural support, and would benefit from group-based education.
Category 2 (appointment within 90 calendar days)	No category 2 criteria
Category 3 (appointment within 365 calendar days)	No category 3 criteria
If your patient does not meet the minimum referral criteria Assessment and management information may be found on a range of conditions at HealthPathways If the patient does not meet the criteria for referral but the referring practitioner believes the patient requires specialist review, a clinical override may be requested: Please explain why (e.g. warning signs or symptoms, clinical modifiers, uncertain about diagnosis, etc.) Please note that your referral may not be accepted or may be redirected to another service

Standard Referral Information

Reason for request

To establish a diagnosis
For treatment or intervention
For advice and management
For specialist to take over management
Reassurance for GP/second opinion
For a specified test/investigation the GP can't order, or the patient can't afford or access
Reassurance for the patient/family
For other reason (e.g. rapidly accelerating disease progression)
Clinical judgement indicates a referral for specialist review is necessary

Relevant clinical information about the condition

Presenting symptoms (evolution and duration)
Physical findings
Details of previous treatment (including systemic and topical medications prescribed) including the course and outcome of the treatment
All conservative options that have been pursued unsuccessfully prior to referral
Body mass index (BMI)
Details of any associated medical conditions which may affect the condition or its treatment (e.g. diabetes), noting these must be stable and controlled prior to referral
Any special care requirements where relevant (e.g tracheostomy in place, oxygen required)
Current medications and dosages
Drug allergies
Alcohol, tobacco and other drugs use

Patient's Demographic Details

Full name (including aliases)
Date and country of birth
Residential and postal address including whether patient resides at an aged care facility
Telephone contact number/s – home, mobile and alternative
Medicare number (where eligible)
Name of the parent or caregiver (if appropriate)
Name of delegate and contact details (Department of Corrective Services)
Preferred language and interpreter requirements
Identifies as Aboriginal and/or Torres Strait Islander
Any special needs, access requirements and/or disability relevant to the referral

Referring Practitioner Details

Full name
Full address
Contact details – telephone, fax, email
Provider number
Date of referral
Signature
Nominated general practitioner’s details (if known), if the nominated general practitioner is different from the referring practitioner

Other relevant information

Willingness to have surgery (where surgery is a likely intervention)
Choice to be treated as a public or private patient
Compensable status (e.g. DVA, Work Cover, Motor Vehicle Insurance, etc.)

Essential Referral Information

Purpose of the referral – Cultural support, Chronic Disease education
Confirmed chronic disease
What does patient identify as: Aboriginal and/or Torres Strait Islander

Additional Referral Information

If patient is a re-referral in the past 18 months, please highlight the new change or need of the patient that the service can provide.

Send Referrals To

Smart Referrals

Preferred Method
About Smart Referrals

Secure Web Transfer

Medical Objects Account: GQ42150009Z

HealthLink EDI: Qldgchsd

Internal Referrals

Mungulli Aboriginal and Torres Strait Islander Chronic Disease Program qhRefer

Fax

5687 4497

Post

Gold Coast University Hospital
1 Hospital Boulevard
Southport QLD 4215

Enquiries

(07) 5635 6265

Related HealthPathways

No directly related pathways found

HealthPathways home page

Service Availability

Dr Ben Chen

Facilities

Robina Health Precinct

Kalwun Wellness Centre, Bonogin

If you would like to send a named referral, please address it to the specialist listed above, who will allocate a suitably qualified specialist to see the patient. Alternatively, you can view a full list of our specialists.

All Mungulli Services Adult